Support


EMAIL US: xhlcustomercare@gmail.com

HOURS: Monday through Friday, 9am - 5pm CST 

Our Customer Care Team responds to emails inquiries in the order they are received. We make every effort to respond as quickly as possible and in most cases within 1 business day. If you are seeking repair options, please email xhlcustomercare@gmail.com to initiate your repair processing and acquire your unique case number to add to your repair submission. To expedite service please include the following:

• Your name
• A brief description of your question
• Your order number (if applicable)
• Your contact information